Terms & Conditions
TRAVEL INSURANCE
Once your initial registration deposit is processed by MANNA-TRAVEL, you will receive an email with information on suggested travel insurance options. MANNA-TRAVEL strongly suggests the purchase of travel insurance to help protect your investment in the trip and to help provide medical coverage outside the United States. We also strongly suggest you purchase the broadest coverage available with the least exclusions. Because some travel insurance plans contain time sensitive benefits, we encourage you to do your research and purchase insurance promptly.
AIRLINE DEVIATIONS, SEATING, UPGRADES, AND FREQUENT FLYER BOOKINGS
Deviations from the group flight itinerary, specific seat assignments, seat upgrades, and bookings using “Frequent flyer” program points are not possible within the terms of our group airline contract.
WALKING
Please note, that this journey involves considerable walking on cobblestone streets and uneven pavement and requires being on your feet more than usual. You should be in good physical condition to enjoy this journey.
FOR MORE INFORMATION
Your local contact: Mariam Barth: 928-201-2298 mariam@manna-travel.net or Marlen Espinoza: 305-898-9888 marlen@manna-travel.net
ACCEPTANCE OF TERMS & CONDITIONS:
Any payments made by a Traveler (“Traveler”, “you”) to Manna-Travel (“MANNA-TRAVEL”, “our”, “we”, “its”) toward any MANNA-TRAVEL tour shall constitute acceptance of all Terms & Conditions provided herein.
PAYMENT TERMS:
All payments shall be made on the dates indicated in the payment schedule, noted in the More Information section. Late payments are subject to a non-refundable $150 fee and may result in cancellation. A Traveler registering 90 days before departure must provide full payment by cashier check. MANNA-TRAVEL reserves the right to cancel registrations not paid in full 45 days before the tour departure and to charge fees per the Cancellation Policy. A non refundable $75 fee is charged on all returned payments. Travelers agree not to dispute any credit card charges associated with this trip before contacting MANNA-TRAVEL first to resolve their concerns. MANNA-TRAVEL retains the right to dispute any improper chargeback and recover costs, including attorney’s fees related to improper chargebacks. Additionally, in the event of an improper chargeback, MANNA-TRAVEL retains the right to cancel any travel reservation related to that improper chargeback.
NOTE: Credit card charges may not show as “travel expense” on your credit card statement, but may appear as “specialty services “, “shopping” or another designation.
CHANGES IN PACKAGE:
After initial invoicing, changes from the air inclusive package (“Full Package”) to “Land Only” or vice versa are subject to a non-refundable $75 per person per change fee. Changes must be requested in writing to MANNA-TRAVEL at least 100 days before the departure date (subject to availability). Late requests to change the package may not be accommodated.
CHANGES IN FORM OF PAYMENT:
After a Traveler’s credit card has been charged for any portion of the tour, s/he is ineligible for the Cash Discount Price.
PARTIAL PACKAGES NOT AVAILABLE:
Tour Packages are offered as described in this brochure, at the stated price. Partial package purchase is not available.
CANCELLATION POLICY: MANNA-TRAVEL’s cancellation policy is in effect upon first payment toward any MANNA-TRAVEL tour. A Traveler’s cancellation must be provided in writing either by email, fax, or registered mail to MANNA-TRAVEL. The cancellation is effective on the date of the cancellation email, fax, or date of postmark. The Traveler forfeits the following fees to MANNA-TRAVEL based on the date of cancellation notice: anytime up to 90 days before departure, $300 fee; 89 to 60 days before departure, $500 fee plus 25% of Land Cost (all costs except airfare and related taxes, fees, surcharges); 59 to 30 days before departure, $500 fee plus 50% of Land Cost plus the full cost of all of the Traveler’s airline travel (including airfare and related taxes, fees, surcharges); 29 days or fewer, all payments by Travelers made to MANNA-TRAVEL are forfeited, and there are no refunds. In event of individual cancellation, no name changes or substitutions are permitted.
No shows: Passengers who do not show up for the group’s departing flight (or land only passengers who do not show up for the first hotel night) will be considered as tour cancellations: their airline and/or hotel reservations will automatically be canceled and cannot be reinstated regardless of reason including medical emergencies or family emergencies.
PRICES: If the group does not reach the size quoted, the price or programming will be adjusted accordingly. Pricing is based on exchange rates and fares applicable at the time of quotation and is subject to change. Fuel surcharges are subject to increase up to 30 days prior to departure.
PASSPORT: A valid passport is required of all U.S. citizen passengers. Travelers of other nationalities should inquire with the appropriate embassies, and such Travelers are responsible for securing their own visas, if required in addition to their valid passports. Travelers’ passports must be valid for six (6) months following the return date of the trip. MANNA-TRAVEL expressly denies any responsibility for any losses incurred due to insufficient validity of a Traveler’s passport.
HEALTH & MEDICAL CONSIDERATIONS: The Traveler is responsible for identifying and securing any health/medical-related documentation required by the airlines and/or countries on the itinerary. MANNA-TRAVEL bears no responsibility for the passenger not providing the required documentation. If a country requires proof of COVID vaccination and/or a negative COVID test, it is the passenger’s responsibility to secure such documentation within the required timeframe as a condition for joining this tour. Our suppliers (hotels, airlines, motor coach companies, etcetera) have agreed to abide by COVID-protective measures as outlined by local health authorities and government agencies, and the traveler agrees to abide by these policies. The Traveler understands that while MANNA-TRAVEL has made a reasonable inquiry to ensure these policies are adhered to by our suppliers, there may be occasions when the policies are not followed as entirely as the policy suggests. Therefore, the Traveler agrees not to hold MANNA-TRAVEL, our suppliers, or the group leaders responsible should they contract any illness during or after their travel. It is highly recommended that Travelers be medically healthy and physically capable of significant walking. MANNA-TRAVEL’s tours involve international travel to foreign countries that have different standards of accessibility than U.S. law. Transportation services, which are provided by third parties, as well as visited sites and accommodations, which are not owned, leased, or controlled by MANNA-TRAVEL, may not be compliant with accessibility standards required by U.S. law. MANNA-TRAVEL cannot guarantee wheelchair, motorized scooter, or walker accessibility during a trip and does not provide individual assistance to Travelers. If a Traveler requires special individual assistance, the Traveler, not MANNA-TRAVEL, is responsible for bringing and paying for a capable companion willing to assist the Traveler. MANNA-TRAVEL assumes no responsibility for Travelers’ inability to participate in the tour entirely, nor does MANNA-TRAVEL provide any refund for non-participation in any part of the tour.
TRAVEL INSURANCE: MANNA-TRAVEL strongly recommends purchasing Travel Insurance to help protect Travelers’ investment in the trip and to help provide medical coverage outside the United States. We also strongly suggest you purchase the broadest coverage available with the most minor exclusions. Travel Insurance is encouraged because MANNA-TRAVEL strictly adheres to our Cancellation Policy. Because some Travel Insurance plans contain time-sensitive benefits, we encourage Travelers to do their research and purchase insurance promptly. MANNA-TRAVEL is not qualified to answer technical questions about the benefits, exclusions, and conditions of travel insurance plans. MANNA-TRAVEL cannot evaluate the adequacy of the prospective insured’s existing insurance coverage. If you have any questions about your travel protection, call your insurer or insurance agent, or broker. Declining to purchase an adequate travel protection plan could result in the loss of your travel cost and/or require more money to correct the situation. You also acknowledge that without this coverage, there may be no way to recoup any losses, costs, or expenses incurred. If you travel without adequate coverage, MANNA-TRAVEL will not be liable for any of your losses, for which trip protection plan coverage would otherwise have been available.
STATE DEPARTMENT & OTHER AGENCIES’ ADVISORIES: The State Department (www.state.gov), the Center for Disease Control (www.cdc.gov), and other government departments and agencies may issue travel advisories or warnings for one or more of the destinations visited on tour, and such advisories or warnings may even be in effect at the time of your registration for this tour. Should you choose to travel to a country that has been issued a travel warning or advisory, MANNA-TRAVEL will not be liable for damages or losses that result from travel to such destinations. MANNA TRAVEL cannot change its Cancellation Policy or Terms & Conditions based on any such warning or advisory or the occurrence of any terror, health, pandemic, or other incident in one or more of the places this tour is scheduled to visit. All cancellation penalties remain in full force and effect. It is your responsibility to be aware of any and all requirements for admittance to a country or state, including COVID-19 requirements. Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. MANNA-TRAVEL cannot be held responsible for denied entry if the Traveler is unable to provide details to authorities of insurance or denial of entry for any reason.
ITINERARY: The itinerary presented in this brochure represents what MANNA-TRAVEL is planning for this trip; however, the itinerary is subject to final confirmations and changes in local schedules. While no changes are anticipated, MANNA-TRAVEL, at its sole discretion, reserves the right to change the itinerary, as it deems necessary or advisable. MANNA-TRAVEL is not responsible for costs or fees related to itinerary changes necessitated by changes in an airline’s schedule or other arrangements not made through MANNA-TRAVEL.
FINAL TRAVEL DOCUMENTS: Travelers receive travel documents by email approximately two weeks prior to departure. Bulk items such as luggage and name tags will be shipped by MANNA-TRAVEL to group leaders for distribution.
ACCOMMODATIONS AND MEALS: Accommodations are based on double/twin rooms with private bathroom facilities. A limited number of single rooms are available and are subject to a single room supplement fee. If no roommate is available for you, or your roommate cancels prior to departure, a single room supplement surcharge applies. Triple rooms are not always available and are discouraged because of cramped quarters; no price reduction for triple rooms. Meals are either menu of the day or buffet. Included meals are as shown in the itinerary (B=Breakfast, L=Lunch, D=Dinner).
AIR TRANSPORTATION: All airline tickets are round-trip economy class and non-refundable unless specifically stated. Any cancellation, itinerary change, or failure to use confirmed space is subject to penalties and/or fees levied by the airline at the time of ticketing. Airfare, airline carrier, and airline schedules are subject to change without notice. Airline fees and fuel or security fee surcharges (if any) occurring after the date of brochure publication are the responsibility of the Traveler.
AIRLINE DEVIATIONS, SEATING, UPGRADES & FREQUENT FLYER BOOKINGS: The following are not possible within the terms of MANNA- TRAVEL’s group airline contract: specific seat assignments, seat upgrades, services deviating from the group itinerary, booking using frequent flyer points and airline credit. If these items are important to you, MANNA-TRAVEL advises you to register for the “Land Only” package. Additionally, MANNA-TRAVEL does not record Traveler frequent flyer numbers, TSA numbers, or Global Entry numbers. Passengers must submit this information on their own at the airport at the time of check-in.
LAND ONLY PASSENGERS: Travelers arranging their own airline ticket must meet the group at the first hotel of the itinerary.
BAGGAGE & PORTERAGE: Baggage is at Traveler’s risk. Traveler should confirm the checked and carry-on baggage specifications with the air carrier specified in Final Travel Documents. Any checked baggage fees, if applicable, are not included in the tour price. Checked baggage is limited to one bag per person (subject to change by airline) and must adhere to airline specifications. Porterage for one piece of luggage is included at hotels; no porterage at airports. Any luggage lost, stolen or damaged is not the responsibility of MANNA-TRAVEL and will not be held responsible in such an event at any portion of the tour.
NOT INCLUDED IN THE PRICE: Passports, visas, meals and beverages not mentioned, extras beyond standard menu, baggage fees, telephone calls, laundry, medical tests, and other items not explicitly stated as included.
PHOTOGRAPHY: MANNA-TRAVEL may take photographs or film of its trips and trip Travelers, and Traveler grants MANNA-TRAVEL express permission to do so and for MANNA-TRAVEL to use such for promotional or commercial use without payment of any fee or royalties. MANNA-TRAVEL has the unrestricted right to use and/or copyright and/or publish aforementioned photographs or film in any media for advertising or for any other lawful purpose. Traveler waives any ownership or publication right in connection with photographs or film taken by MANNA-TRAVEL.
PARTICIPATION: MANNA-TRAVEL reserves the right to decline to accept or retain any Traveler on any of its tours if, in its sole discretion, it deems accepting or retaining any such Traveler as being detrimental to the tour. No refunds shall be made for any unused portion of the tour in this instance, and any expenses related to early return home are the sole responsibility of the traveler. Traveler agrees to and shall indemnify and hold harmless MANNA-TRAVEL, and each of our officers, directors, employees and agents (collectively “MANNA-TRAVEL”), from any expenses, losses, liabilities, damages, judgments, settlements, and costs (collectively, “damages”) involved with or incurred by MANNA-TRAVEL (including, without limitation, reasonable attorneys’ fees and the advancement of same) with respect to any claims, law suits, arbitrations, or other causes of action, which result, directly or indirectly, from: (i) traveler’s breach or violation, or threatened breach or violation, of this Agreement and (ii) Any damage caused by traveler while participating in the trip.
UNUSED SERVICES: There is no right to a refund for any unused services, including airline tickets.
LIABILITY DISCLAIMER: MANNA-TRAVEL hereby expressly disclaims any and all liability for any personal injury, property damage, loss of baggage, accident, delay or irregularity, any claim for special or consequential damages, or any other loss that may be occasioned by the acts and/ or omissions, whether negligent, wrongful, or intentional of any air carrier, hotel/motel, or other lodging operator, railroad operator, bus operator, public transportation, sea carrier, local sightseeing company, tour operator, tour leader, or spiritual director, any employees thereof, or for any other entity or individual not under the direct supervision and control of MANNA -TRAVEL when engaged in conveying the passenger or in carrying out the arrangements of the tour, or otherwise in connection therewith. MANNA-TRAVEL further disclaims any liability for any damages, losses, or expenses incurred, or inconvenience caused, due to delay or changes in schedules, defaults, over-booking of hotels or airlines, sickness, weather, strikes, quarantines, acts of terrorism, construction, war, pandemic, force majeure, or other such events that are beyond MANNA-TRAVEL’s control. MANNA-TRAVEL likewise disclaims any liability for statements, actions, or inactions of any intermediary agents, such as group administrators, spiritual directors, tour leaders, travel agents, or any other intermediary involved with the selling, promotion, or operation of MANNA TRAVEL’s tours. Furthermore, to the fullest
extent permitted by law, MANNA-TRAVEL disclaims any liability for any damages or injuries, or other losses whatsoever, sustained or incurred as a result of the negligence of MANNA-TRAVEL. Group administrators, spiritual leaders, and tour leaders likewise expressly disclaim any liability for the acts and/ or omissions of any of the above entities and/or individuals not directly under their supervision or control. Please be advised that the liability of carriers as well as providers of hotel and lodging accommodations is limited by law, and Travelers may thus wish to consider purchasing a Travel Protection plan and/or additional insurance to protect themselves against any losses or injuries suffered as a result of their acts and/or omissions. In no event shall MANNA-TRAVEL’s liability exceed the amounts paid by the Traveler for participation in the tour, and subject to the provisions and cancellation fees as set forth in this brochure. In the event the tour leader and/or spiritual director named in a brochure or itinerary does not travel with the group and a substitute is not named therein, MANNA- TRAVEL reserves the right to make substitutions of its choosing for such person(s). MANNA-TRAVEL is not responsible for any misquotes contained in this brochure or other accompanying documentations, and the contents therein may be changed at any time without notice and at MANNA-TRAVEL’s sole discretion.
CANCELLATION BY THE SUPPLIER: MANNA-TRAVEL will inform you as soon as reasonably possible if a supplier needs to cancel. MANNA-TRAVEL will also liaise between you and the supplier in relation to any alternative arrangements offered by the supplier, but MANNA-TRAVEL will have no further liability to you.
CANCELLATION BEYOND MANNA-TRAVEL’s CONTROL: MANNA-TRAVEL disclaims any responsibility for any losses or expenses incurred due to cancellation or alteration of the tour resulting from, but not limited to: travel advisories or warnings issued by the State Department or any other relevant authority, acts of war, terrorism, acts of God, natural disasters, pandemic, or any other circumstance beyond MANNA-TRAVEL’s control. In such case, MANNA-TRAVEL will assist Travelers in requesting refunds for all land and air services not received by the Traveler, less a non refundable operational fee of $300 per person. MANNA-TRAVEL shall not be responsible for any non-recoverable amounts disbursed to service providers on a Traveler’s behalf. Suppliers may choose to provide a travel voucher or credit in lieu of refund. MANNA-TRAVEL is not responsible for a supplier’s failure to pay a refund or for supplier bankruptcy or insolvency.
POLICY AGAINST DISCRIMINATION: MANNA-TRAVEL does not discriminate on the basis of race, religion, creed, color, national origin, ancestry, physical or mental disability, medical condition, marital status, sex, age, sexual orientation, or status as a Vietnam or other veteran in the provision of its tour and pilgrimage services.
FLORIDA SELLER OF TRAVEL: Fla. Seller of Travel Ref. No. ST43075.
JURISDICTION/VENUE/CLASS ACTION WAIVER/LIMITATION OF DAMAGES/NOTICE OF CLAIM: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida without regard to conflict of law principles. Any dispute arising from the contract shall be litigated in a court of competent jurisdiction in the County of Broward. You agree you will only bring claims against MANNA-TRAVEL in your individual capacity and not as a plaintiff or class member in any purported class action or representative proceeding. MANNA-TRAVEL shall not in any case be liable for other than compensatory damages, and your payment of a deposit on a trip means you agree to these conditions of sale and expressly waive any right to punitive damages. You understand and agree no claims will be considered and you will not bring suit against MANNA-TRAVEL unless you have first provided a typewritten notice of claim to MANNA-TRAVEL within 30 days after the trip or cancellation of the trip.
TERMS & CONDITIONS CHANGES: Changes in any of the Terms & Conditions can be made only in writing signed by an officer of MANNA -TRAVEL.
Please make checks payable to Manna-Travel, and mail to: Ms. Marlen Espinoza | 2923 SW 174th Avenue, Miramar, FL 33029.