CANCELLATION POLICY:

MANNA-TRAVEL’s cancellation policy is in effect upon first payment toward any MANNA-TRAVEL tour. A Traveler’s cancellation must be provided in writing either by email, fax, or registered mail to MANNA-TRAVEL. The cancellation is effective on the date of the cancellation email, fax, or date of postmark. The Traveler forfeits the following fees to MANNA-TRAVEL based on the date of cancellation notice: anytime up to 90 days before departure, $300 fee; 89 to 60 days before departure, $500 fee plus 25% of Land Cost (all costs except airfare and related taxes, fees, surcharges); 59 to 30 days before departure, $500 fee plus 50% of Land Cost plus the full cost of all of the Traveler’s airline travel (including airfare and related taxes, fees, surcharges); 29 days or fewer, all payments by Travelers made to MANNA-TRAVEL are forfeited, and there are no refunds. In event of individual cancellation, no name changes or substitutions are permitted. No shows: Passengers who do not show up for the group’s departing flight (or land only passengers who do not show up for the first hotel night) will be considered as tour cancellations: their airline and/or hotel reservations will automatically be canceled and cannot be reinstated.

 

CANCELLATION BY THE SUPPLIER:

MANNA-TRAVEL will inform you as soon as reasonably possible if a supplier needs to cancel. MANNA-TRAVEL will also liaise between you and the supplier in relation to any alternative arrangements offered by the supplier, but MANNATRAVEL will have no further liability to you.

 

CANCELLATION BEYOND MANNA-TRAVEL’s CONTROL:

MANNATRAVEL disclaims any responsibility for any losses or expenses incurred due to cancellation or alteration of the tour resulting from, but not limited to: travel advisories or warnings issued by the State Department or any other relevant authority, acts of war, terrorism, acts of God, natural disasters, pandemic, or any other circumstance beyond MANNA-TRAVEL’s control. In such case, MANNA-TRAVEL will assist Travelers in requesting refunds for all land and air services not received by the Traveler, less a nonrefundable operational fee of $300 per person. MANNA-TRAVEL shall not be responsible for any non-recoverable amounts disbursed to service providers on a Traveler’s behalf. Suppliers may choose to provide a travel voucher or credit in lieu of refund. MANNA-TRAVEL is not responsible for a supplier’s failure to pay a refund or for supplier bankruptcy or insolvency